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Okebaji Frequently Asked Questions FAQ

From registration to payments, bonuses, and betting — all your questions answered in one place. Find what you need fast and get started with ease.

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Account & Registration

All questions related to opening a new account, KYC verification, password reset, and profile updates.

Deposits & Withdrawals

Everything you need to know about depositing and withdrawing via Mobile Pay, Nagad, Rocket, and bank transfer.

Bonuses & Promotions

A detailed breakdown of how the welcome bonus, cashback, free bets, and loyalty points work.

Betting & Games

Learn about Sports Betting, Live Casino, odds calculation, and betting rules.

Security & Privacy

Questions about account security, data privacy, and how to protect yourself from fraud.

Mobile App

Issues with downloading, installing, updating, or using the app on Android and iOS.

All FAQ

All Account Payment Bonus Betting Security App

Account & Registration

To register at Okebaji, you'll need: an active mobile number, an email address, your full name, and a strong password. You must also be at least 18 years old. Register Here — the whole process takes just 2 minutes.

No. Only one account can be registered per mobile number. Multiple accounts from the same email address or device are also not permitted. Violating this policy may result in the permanent suspension of all associated accounts.

Login Page and click the "Forgot Password?" option. Enter your registered email or mobile number and a reset link will be sent to you. Click the link to set a new password. The link expires within 15 minutes.

KYC is not required for regular betting or small deposits. However, for large withdrawals or certain promotions, you may need to complete KYC verification using your national ID or passport. This is purely to keep your account secure.

When you log in, you'll see a message explaining the reason for the suspension. A notification will also be sent to your registered email. Contact our 24/7 support team and they'll work to resolve the issue quickly based on the nature of the problem.

Deposits & Withdrawals

The following payment methods are supported on Okebaji:
  • Mobile Pay — Fastest & Most Popular
  • Nagad — Instant Deposits & Withdrawals
  • Rocket (Dutch-Bangla Mobile Banking)
  • Bank Transfer (Selected Banks)

The minimum deposit is ৳200 and the minimum withdrawal is ৳500. Daily limits for mobile banking may vary depending on the payment provider's policies.

Mobile Pay and Nagad withdrawals typically arrive within 3–10 minutes. Rocket may take 10–30 minutes, and bank transfers can take 1–3 business days. Minor delays may occur during peak hours.

Most deposits are processed instantly. If it takes more than 5 minutes, try refreshing the page. If the issue persists, contact our support team with a screenshot of your payment. Keep your transaction ID handy.

Okebaji does not charge any deposit or withdrawal fees. However, your mobile banking provider (Mobile Pay/Nagad) may apply their standard transaction fees.

Bonuses & Promotions

Once you make your first deposit after opening a new account, up to 150% Welcome Bonus will be credited to your account automatically — no separate code required. For full terms and conditions, Bonus Page here.

Bonuses cannot be withdrawn directly. You'll need to meet a wagering requirement by placing bets using the bonus amount — once fulfilled, the funds convert to withdrawable balance. Typically, a turnover of 15–20x the bonus amount is required.

You earn loyalty points on every bet you place. Accumulated points can be redeemed for free bets, bonus credits, and special rewards. For more details, visit our Rewards Page here.

During deposit, you'll see a "Voucher Code" box. Enter your code there and the bonus will be added to your account automatically. Voucher Page You'll find all active codes there.

Betting & Games

The following sports are available for betting at Okebaji:
  • Cricket — IPL, BPL, Test, ODI, T20
  • Football — Premier League, La Liga, Champions League
  • Kabaddi, Badminton, Tennis
  • Virtual Sports & Esports
Learn More Sports Betting Page here.

Yes. Okebaji offers live in-play betting. Odds update in real time as the match progresses, and you can place bets instantly. Live scores and stats are also available on the same page.

Once a bet is confirmed, it generally cannot be cancelled. However, some matches offer a cash-out option, which lets you take back a partial or full amount based on the current odds.

Analytics Page You'll find match previews, team statistics, head-to-head records, and expert betting tips. Use this information to make more informed decisions.

Security & Privacy

Yes. Okebaji uses 256-bit SSL encryption. All transactions are processed through secure channels. Our servers undergo regular security audits. Your personal information is never sold to third parties.

Okebaji will never ask for your password by phone, email, or chat. If anyone claims to be from Okebaji and asks for your password, it is a scam. Report it to our support team immediately.

Change your password immediately and contact our support team. We'll temporarily freeze your account and investigate. For your security, avoid logging in from unfamiliar devices.

No. Your name, mobile number, email address, and transaction details are never sold or shared with any third party. For more information, please refer to our Privacy Policy here.

Mobile App

Our App Page to download the Android APK directly. iOS users can also find the installation guide on the same page. Since the app may not appear on the Play Store or App Store, always download from the official site.

Go to your phone's settings and enable "Unknown sources" or "Install unknown apps". Then tap the APK file again to install. For security, you can turn this option off once installation is complete. Detailed guide App Page available.

When a new update is available, you'll receive a notification automatically when you open the app. Or App Page to download the latest version and install it over the existing app — your account and data will remain intact.

First, make sure your internet connection is stable. Then close the app and reopen it. If the issue persists, clear the app cache (Settings → Apps → Okebaji → Clear Cache). If that doesn't work, try reinstalling the app or download it from the website Log In।

About the Okebaji FAQ

Okebaji is one of the most popular online betting platforms in Bangladesh. Every day, thousands of Bangladeshi users bet on cricket, football, and other sports, and enjoy casino games on the platform. New users often have a lot of questions — how to register, how to deposit, how to claim bonuses, and more. This FAQ page was built to answer all of that.

We've answered the most common questions in plain, easy-to-understand English so you don't have to keep reaching out to support. That said, if you can't find what you're looking for, our 24/7 live chat support is always ready to help.

Responsible Betting

Okebaji believes betting is entertainment, not addiction. We encourage all users to play responsibly. Never bet beyond your budget, and don't chase losses.

  • Set daily or weekly betting limits
  • Use the Self-Exclusion option if needed
  • Never treat betting as a source of income
  • Talk openly with family and friends

For more details, visit our Responsible Gaming Page here.

Need More Help?

If you can't find the answer you need in this FAQ, our support team is always ready to help. Live chat is typically answered within 2 minutes. Email responses may take 2–4 hours.

Email Support: support@okebaji.click
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Email Support

For complex issues, send us an email with screenshots.

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